Help with your NubaMail account.
Find answers about invitations, signing in and messages. For account-specific help, contact the person who invited you.
Accounts & invitations
What is NubaMail?
NubaMail is an email service for everyday communication. Members use an @nubamail.com address for work, personal messages and online accounts. New accounts are available by invitation.
Can I create an account?
New accounts are available by invitation. Your invitation includes your account details and setup instructions.
How do I get an invitation?
Invitations are issued by the people who manage NubaMail membership. If you have been invited, follow the instructions included with your account details.
Sign-in & recovery
How do I access my email?
Go to Member access to sign in. If you have lost your details or cannot get in, contact the person who invited you.
I’ve lost my invitation. How do I get my account details?
Ask the person who arranged your access to resend your invitation and setup instructions.
I forgot my password. What should I do?
Open password recovery and enter your username or email. If your request cannot be processed, contact the person who invited you. Never send your password or verification codes with a help request.
Messages & privacy
I received an email from a NubaMail address. Can I reply?
Yes. Reply from your usual email app, just as you would to any other email. Check the sender before following unexpected links or opening attachments.
How do I get help with my account?
Contact the person who invited you using the contact details you already have. Include a description of the problem, but never your password or verification codes.
Does this website use tracking cookies?
This website does not use advertising trackers or analytics, and does not set its own cookies. See our privacy policy for more information.
Already a NubaMail member?
Sign in with your account details, or use password recovery if you need it.